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The effects of marketing inclusivity in the wake of Covid-19 on university matriculation

We conducted a randomized controlled trial (RCT) aimed at increasing application and matriculation rates among women (and underrepresented minority (URM) women) at California Polytechnic State University’s College of Business. RCT marketing addressed potential drivers of low participation rates in competitive environments, such as business and business schools, by women. The marketing emphasized collaboration, team work and inclusion and featured female faculty members. Because the RCT took place at the same time as the Covid-19 crisis we will also analyze whether the intervention tempered the enrollment effects of the pandemic and how that varies spatially across zip codes. Polls indicate that many students are deferring enrollment, committing to a gap year, or switching to a local community college in the wake of the crisis. Given our RCT, we will assess if inclusive messaging changes enrollment for students from low income regions and URM students and whether this varied with Covid-19 severity by zip code. A rich set of data allow us to track how the intervention, the crisis, and their interaction impacted: response rates, application rates, and final matriculation rates by gender, race, and location.

Lead investigator:

Jacqueline Doremus

Affiliation:

California Polytechnic State University

Primary topic:

Schools, universities & training

Secondary topic:

Inequality & poverty

Region of data collection:

North America

Country of data collection

USA

Status of data collection

Complete

Type of data being collected:

Experimental

Unit of real-time data collection

Individual

Frequency

One-off